Free shipping on orders over $99 Free shipping on orders over $99 Policies:
Shipping:
Your purchase will be shipped via UPS Ground. You may receive a tracking number to alert you to the status of delivery of your purchase. Most orders ship within 1 business day, Monday through Friday. We do not ship on weekends and holidays. Please be sure to include a street address on your order as UPS will not deliver to post office boxes. INTERNATIONAL ORDERS MUST BE CALLED IN BY PHONE. PROOF OF IDENTITY IS REQUIRED IN THE FORM OF GOVERNMENT ISSUED IDENTIFICATION AND COPIES OF THE FRONT AND BACK OF THE CREDIT CARD IN ADDITION TO A SIGNED CREDIT CARD AUTHORIZATION FORM. THERE IS A $350 ORDER MINIMUM FOR INTERNATIONAL ORDERS AND A STRICT NO RETURNS POLICY FOR ANY INTERNATIONAL ORDER. Shipping will be calculated by our shipping vendor and added to your invoice. Your shipping charge is based on the total amount of your order, excluding any state sales tax.
Order Cancellations:
We strive to process your order as quickly as possible in order to get it to you in a very timely manner. If you decide you must cancel your order, please do so by calling our office at 1-888-431-4702 - within 2 business hours of order placement. Our office hours are 9:30 am to 4:30 pm eastern standard time. No emailed cancellations can be accepted.
Orders cancelled after the 2 hour limit, but before shipment, will be charged a 10% cancellation fee. Refused Orders: Returns: Merchandise must be in a new re-sellable condition, in the factory sealed original packaging (if any) and must include manuals, blank warranty cards and all accessories provided by the manufacturer. All returns will be inspected by our returns specialists.
Please mail your return package in a prepaid, insured, traceable method to the address below.
OfficerSupplyDepot.com
3935 Sound Avenue
Riverhead, NY 11901
**Due to import/export restrictions imposed by the U. S. government, we are unable to ship packages to the following countries: Cuba, Iran, Iraq, Libya, North Korea, Sudan, Afghanistan, Angola, Rwanda, Nigeria & Syria.
|